Whether you just enjoy a good cup of real coffee, are a home-roaster or a top barista, you won’t need a barrister to understand our guarantee.
Your coffee will be roasted to order within one working day and dispatched the following working day.
We want you to be absolutely satisfied with your coffee. For this reason, we offer a satisfaction guaranteed promise on all our roasted coffee.
Because we hand roast small batches to order, you know it is fresh roasted. You can be confident that your coffee will be fresh. We know we are sending you a high-quality product. Our Ebay shop has over 400 5-star reviews, so we must be doing something right.
If we have disappointed you in any way, we will refund your hard-earned cash. It’s not quite a “no questions asked” guarantee. After all, if we don’t know what’s wrong, how can we put it right? If we have not met your expectations, tell us where we can improve.
At least you know that you can try our coffee and get your money back if you are dissatisfied.